Our Story

The Optimum Touch Story Since 2006.

We started in 2006 as Optimum Touch Enterprise and today continue as Optimum Touch Sdn. Bhd. rakan kewangan anda. Telus, Mudah, Dipercayai, with the same mission: help local families and working adults access lawful financing with clear terms and honest guidance.

As the business grew and client needs evolved, we strengthened affordability checks, legal documentation, and face-to-face client briefings so every borrower understands the terms, charges, and overall commitment before signing.

Today, after more than 20 years serving the local community, we continue to modernize while staying grounded in the same values we started with: transparency, respect, and responsible lending.

2006

Foundation

Started the business in 2006, serving the local community through direct, personal consultation and mostly cash-based operations.

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What This Built

  • Trust grew within the local community.
  • Responsible lending became a driving force.
  • Face-to-face term explanation became part of every case.
2010

Growth

Implemented internal systems that made the business more organized, consistent, and easier to manage as we expanded.

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What Improved

  • Case handling became more organized.
  • Documentation and follow-up became more consistent.
  • Daily operations became more structured as the business grew.
2018

Growth Beyond Klang Valley

Clients began travelling from outside Klang Valley because of trust and word of mouth, while we continued moving away from cash payments and strengthening compliance.

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What Changed

  • Compliance standards became stronger across operations.
  • Payment handling moved further away from cash-based collection.
  • Client briefings became clearer and more educational.
Today

Optimum Touch Sdn. Bhd. rakan kewangan anda. Telus, Mudah, Dipercayai

Today, we operate as Optimum Touch Sdn. Bhd., carrying forward the same Optimum Touch values with modern systems, clearer communication, and stronger compliance.

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Current Standard

  • Faster response flow without sacrificing documentation quality.
  • Traditional trust is retained with cleaner modern execution.
  • Client communication is more proactive across each stage.

Same roots. Stronger systems.
Better service for every client who walks through our door.

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Why Choose Us

Why Borrowers Choose Optimum Touch

Fully Licensed under KPKT

We operate as a registered and regulated moneylending business, following legal procedures designed to protect borrowers with proper records and accountable processes.

No Upfront Processing Fees

No advance collection is requested before official signing; fees and charges are disclosed in black and white during consultation.

No withholding of ATM cards

No lender should keep your ATM card, PIN, or account control; repayment must stay under your own authorisation for safer and traceable transactions.

Agreement Signing at Our Registered Office

Terms are explained clearly during consultation, and agreements are signed at our registered office only after every charge, schedule, and condition is fully understood.

Direct Payments to Company Only

All payment channels are handled through official company process only, reducing third-party risk and ensuring clean transaction traceability.

Immediate Disbursement After Signing

Once agreement have been signed funds are immediately transfered to borrowers bank account.

Clear Repayment Schedule in Writing

Repayment dates, tenure, and payable totals are written clearly in the agreement so your monthly commitment remains predictable and transparent.

Early Settlement Options

Borrowers may discuss early settlement and receive clear recalculation explanation according to the agreed policy and payment timeline.

LHDN-Stamped Legal Documents

Documentation is prepared and stamped with proper compliance flow so your agreement set is complete, reviewable, and suitable for formal verification.

Trust Standards

Responsible Lending. Protected Data.

One clear framework that governs how we advise, document, and protect every client enquiry.

Fair Practice

  • No intimidation or pressure tactics
  • No misleading offers or unclear terms
  • No unauthorised deductions
  • Everything documented before signing

PDPA Commitments

  • Data used only for processing and compliance
  • Records stored with controlled access
  • No sharing without lawful basis or consent
  • Clear explanation of required documents

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Years in Business

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Customers Served

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Number of Clients Served

RM00M+

Total Loan Disbursement